Tag: communication

  • Agree to disagree

    Though this term sounds pretty modern, the first mention is over 400 years old. Especially in heated conflicts, this pattern could ease the confrontation and might lead to different solution strategies. “Agree to disagree” is a valuable conflict resolution strategy that involves acknowledging differing viewpoints without forcing a consensus. This approach allows individuals to express…

  • Drama triangle

    If you believe this pattern just applies in therapy: it happens in teams and organisations. All the time. And we don’t notice it. so having the drama triangle in mind, can solve many stuck conflicts at work. In work teams, navigating interpersonal dynamics is essential for fostering collaboration and achieving common goals. However, when communication…

  • Chinese whisper

    From my childhood on, the game “chinese whisper” was an essential game at childrens birthday parties. What often ends up in a loud laughter, the effects of chinese whisper in organisations could turn out in severe problems. In Agile teams, effective communication is essential for collaboration and productivity. However, the “Telephone Game” effect, where messages…

  • Priming

    I admit, priming is something I often use, and in most of the situations unconsciously. And I observe this pattern in my peer group as well. Priming is a psychological phenomenon that influences our thoughts and behaviors by exposing us to certain stimuli. In the context of decision-making in teams, priming plays a significant role…

  • Draw a toast

    “Draw a Toast” is a creative exercise aimed at fostering innovation and problem-solving skills. The method involves a simple task: drawing a toast, either on paper or using digital tools, in the most imaginative and unconventional way possible. Participants are encouraged to think outside the box, exploring different shapes, materials, and concepts to represent toast…

  • Most respectful interpretation

    Misunderstandings and hurt feelings are inevitable in any team environment. But what if there was a way to navigate these situations with more grace and understanding? Enter the “Most Respectful Interpretation” (MRI) technique. MRI flips the script on negativity bias. Instead of assuming the worst in someone’s actions or words, MRI encourages us to seek…